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ISEB BH0-013 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Making a Business Case | 15% | - Developing and presenting the business case - Cost-benefit analysis - Feasibility assessment |
| Topic 2: The Business Analysis Role | 12.5% | - Scope and responsibilities of a Business Analyst - Business Analysis competencies - Business Analysis process model |
| Topic 3: The Strategic Context | 12.5% | - Internal environment analysis (VMOST, SWOT) - External environment analysis (PESTLE) - Business Analysis Service Framework |
| Topic 4: Stakeholder Analysis and Management | 12.5% | - Managing stakeholder communication - Power/Interest grid and RACI matrix - Identifying stakeholders |
| Topic 5: Requirements Engineering | 17.5% | - Requirements elicitation, classification, documentation - Use cases and data models - Requirements validation and management |
| Topic 6: Investigating the Business Situation | 15% | - Interviewing, workshops, observation - Recording and documenting findings - Document analysis, scenarios, prototyping |
| Topic 7: Business Process Modelling | 15% | - Process hierarchy and models - Improving business processes - Value chain analysis |
ISEB Foundation Certificate in Business Analysis Sample Questions:
1. The entity relationship model below shows the relationship between Customer and Order. Which of the following business rules is correct?
A) An order need not be placed by a customer.
B) A customer may place many orders.
C) A customer may never place an order.
D) An order may be placed by many customers.
2. Which of the following statements about a BAM is correct?
A) The BAM is an AS-IS model of the real world.
B) The BAM is concerned with where activities are carried out.
C) The BAM is concerned with who carries out the activities.
D) There will be one BAM for each business perspective.
3. Linking a piece of delivered software functionality with a requirement is known as which of the following?
A) Requirements testing.
B) Requirements validation.
C) Requirements traceabiiity.
D) Requirements verification.
4. Business Analysis competencies are divided into three groups. Which of the following are the groups of competencies for a Business Analyst?
a.IT skills.
b.Behavioural skills and personal qualities.
c.Techniques.
d.Project Management Support.
e.Business Knowledge.
A) a, b and e.
B) a, d and e.
C) b, c and e.
D) b, c and d.
5. Which of the following may be used to document the outcomes of a workshop?
A) Round robin.
B) Stepwise refinement.
C) Brainwriting.
D) Mind maps.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: D |
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