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Peoplecert ITIL-4-DITS日本語 Exam Braindumps - in .pdf Free Demo

  • Exam Code: ITIL-4-DITS-JPN
  • Exam Name: ITIL 4 Leader: Digital & IT Strategy Exam (ITIL-4-DITS日本語版)
  • Last Updated: Oct 21, 2026
  • Q & A: 62 Questions and Answers
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  • Exam Code: ITIL-4-DITS-JPN
  • Exam Name: ITIL 4 Leader: Digital & IT Strategy Exam (ITIL-4-DITS日本語版)
  • Last Updated: Oct 21, 2026
  • Q & A: 62 Questions and Answers
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Peoplecert ITIL-4-DITS日本語 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Optimising Customer Experience: This domain targets a Customer Experience Manager and involves techniques to enhance customer interactions through digital and IT strategies. It includes using technology and data insights to personalise experiences, streamline processes, and deliver high-quality, consistent services.
Topic 2
  • Evolving Service Delivery Models:This domain targets a Service Delivery Manager and focuses on adopting innovative service delivery approaches suitable for the digital era. It includes adapting models to meet changing customer needs and leveraging digital technologies to increase operational efficiency and service effectiveness.
Topic 3
  • Assessing Digital Strategy: This domain targets a Business Strategy Analyst and focuses on evaluating the impact of digital strategy on overall business success. It includes examining how digital initiatives influence various business areas and how a well-crafted digital strategy can drive innovation and growth.
Topic 4
  • Driving Organisational Change: This section measures the skills of a Change Management Lead and covers leading organisational change through digital and IT strategies. It emphasizes aligning culture, processes, and structures to support digital transformation, fostering an environment that encourages innovation and agility.
Topic 5
  • Operationalising Strategy: This section measures the expertise of an IT Service Manager and addresses how digital and IT strategies integrate with the ITIL 4 service value system. It covers aligning strategies with guiding principles, effectively implementing them across the service value chain, and utilizing ITIL 4 practices to ensure strategic objectives are met.
Topic 6
  • Responding to Digital Disruption: This domain targets a Digital Transformation Specialist and explores how organisations can strategically position themselves against digital disruptors. It involves assessing digital readiness, using technology to enhance operational performance, and improving customer satisfaction to stay relevant in disruptive markets.

Reference: https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-leader-digital-it-strategy-2924

Peoplecert ITIL 4 Leader: Digital & IT Strategy Exam (ITIL-4-DITS日本語版) Sample Questions:

Question #1

ある組織はデジタル技術を活用してビジネスプロセスを大幅に改善し、戦略目標の達成に貢献しました。これは何を表していますか?

  • A. デジタルポジショニング
  • B. 運用技術
  • C. デジタル変革
  • D. 組織の混乱
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #2

デジタル組織のリーダーは、株主に戦略の変更について説明する際に、何に重点を置くべきでしょうか?

  • A. 株主が新しい計画や修正された計画を実施できるようにする
  • B. 株主が組織の財務価値の変化を理解していることを確認する
  • C. 株主に起業家精神とイノベーションの歴史について教える
  • D. 株主がリーダーのアウトソーシングニーズを継続的に満たせるようにする
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #3

外部サービスプロバイダーがソーシャルメディアサービスの提供に関する新たな戦略を策定しています。新サービスの成功は、ユーザーへの最高レベルのサポートを通じて達成される高い顧客満足度にかかっています。
内部分析の一環として、サービス プロバイダーがサービスを提供できる能力があることを確認するために考慮すべき最も重要な要素は何ですか。

  • A. 幅広いスキルを備えた、十分に訓練されたサービスデスクスタッフ
  • B. サービスプロバイダーのスタッフに影響を与える雇用法
  • C. さまざまなレベルのITスキルを持つ混合ユーザー層
  • D. 潜在的な革新的技術に関する知識と理解
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #4

デジタル戦略を持たない組織がデジタル変革を計画するのに最も役立つアプローチはどれですか?

  • A. まずデジタル戦略を定義し、それに基づいて変革計画を立てます
  • B. 変革を一連の小さな段階的な改善として計画する
  • C. 戦略を定義する大規模な変革を計画する
  • D. ベストプラクティスのデジタルトランスフォーメーションフレームワークのガイダンスに従う
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #5

ハードウェアとソフトウェアを使用してデータを保存、取得、転送、および操作することが含まれる用語はどれですか?

  • A. デジタル戦略
  • B. デジタルビジネス
  • C. デジタル変革
  • D. デジタル技術
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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