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  • Exam Code: MC-Con-201
  • Exam Name: Salesforce Certified Marketing Cloud Next Consultant
  • Last Updated: Sep 05, 2026
  • Q & A: 106 Questions and Answers
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  • Exam Name: Salesforce Certified Marketing Cloud Next Consultant
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  • Q & A: 106 Questions and Answers
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Salesforce MC-Con-201 Exam Syllabus Topics:

SectionWeightObjectives
Consent13%- Consent collection
  • 1. Consent banners on marketing landing pages
    • 2. Consent banners on external pages
      - Consent data model
      • 1. Consent preference records
        • 2. Platform consent objects
          - Consent management concepts
          • 1. Consent in customer engagement
            • 2. Consent and compliance requirements
              - Consent record management
              • 1. Creating consent records
                • 2. Managing and updating consent records
                  Analytics & Performance Insights8%- Marketing data and insights
                  • 1. Marketing performance insights
                    • 2. Surfacing marketing data across Salesforce
                      - Reporting and analytics
                      • 1. Matching dashboards to reporting requirements
                        • 2. Pre-built dashboards
                          Data Modeling, Identity Resolution & Segmentation25%- Data 360 data model
                          • 1. Customer data activation
                            • 2. Connecting and harmonizing customer data
                              • 3. Data objects and Data Model Objects
                                - Consumption and entitlements
                                • 1. Marketing automation consumption
                                  • 2. Platform usage optimization
                                    • 3. Data 360 consumption-based entitlements
                                      - CRM data ingestion and activation
                                      • 1. Content personalization using CRM data
                                        • 2. CRM objects and records
                                          • 3. Audience segmentation and activation
                                            • 4. Actionable Lists
                                              - Identity Resolution
                                              • 1. Unified customer profiles
                                                • 2. Linking multiple data sources
                                                  • 3. Identity Resolution configuration
                                                    Platform Setup & Governance13%- Business Units and governance
                                                    • 1. Business Unit requirements
                                                      • 2. Roles and Enhanced CMS Workspaces
                                                        • 3. Content and user governance
                                                          - Domain authentication and authorization
                                                          • 1. Branded and authenticated email delivery
                                                            • 2. Self-service domain authentication
                                                              • 3. Domain authorization
                                                                - Marketing Cloud Next environment setup
                                                                • 1. Core Org Edition requirements
                                                                  • 2. Permission sets
                                                                    • 3. Marketing Data Kit installation
                                                                      • 4. Data 360 provisioning
                                                                        Agentforce & AI Innovation11%- Predictive AI
                                                                        • 1. Selecting appropriate predictive AI features
                                                                          - Marketing agents
                                                                          • 1. Audience segmentation
                                                                            • 2. Automated campaign creation
                                                                              • 3. Content generation
                                                                                - Conversational messaging
                                                                                • 1. Customer engagement
                                                                                  • 2. Ongoing interactions across messaging channels
                                                                                    • 3. Response handling
                                                                                      Campaign Design, Flow Orchestration & Content30%- Personalization
                                                                                      • 1. Merge fields
                                                                                        • 2. Content variations
                                                                                          • 3. Repeaters
                                                                                            • 4. Handlebars
                                                                                              • 5. AMPscript
                                                                                                - Activation templates
                                                                                                • 1. Contact point value selection
                                                                                                  • 2. Activation template configuration
                                                                                                    - Personalized messaging data
                                                                                                    • 1. Adding customer data to messaging content
                                                                                                      • 2. Selecting appropriate data sources
                                                                                                        - Flow orchestration
                                                                                                        • 1. Flow elements and logic
                                                                                                          • 2. Automated business processes and messaging
                                                                                                            • 3. Flow types
                                                                                                              • 4. Trigger conditions
                                                                                                                • 5. Flow configuration settings
                                                                                                                  - Landing pages
                                                                                                                  • 1. Landing page configuration
                                                                                                                    • 2. Landing page components

                                                                                                                      Salesforce Certified Marketing Cloud Next Consultant Sample Questions:

                                                                                                                      Question 1

                                                                                                                      Employees at an online retailer want to use AI to gain insights into existing business accounts and identify buyer group members to nurture.
                                                                                                                      Which Marketing Cloud Next Agent should they deploy?

                                                                                                                      A. Account Discovery
                                                                                                                      B. Segment Creation
                                                                                                                      C. Agentforce Employee


                                                                                                                      Question 2

                                                                                                                      A customer has an existing Consent Management Platform (CMP) that manages cookie consent across all external web properties. A Marketing Cloud Next Consultant needs to extend this functionality to the customer's landing pages without showing a duplicate consent banner.
                                                                                                                      How should the consultant configure this?

                                                                                                                      A. Enable the Data 360 Web Tracking Consent Banner in the Experience Cloud site Integrations, and suppress the CMP banner on landing pages using a custom CSS rule.
                                                                                                                      B. Enable the Data 360 Web Tracking Consent Banner on the landing pages only, and configure the CMP to sync consent decisions via a server-side API call.
                                                                                                                      C. Disable the native Data 360 consent banner, and configure the CMP to deploy the Marketing Cloud Next web tracking embed code when a visitor grants consent.


                                                                                                                      Question 3

                                                                                                                      A Marketing Cloud Next Consultant wants to build an audience flow to send a promotional email series. To prevent a poor customer experience, the flow must suppress each email for any customer who currently has an open support case.
                                                                                                                      Which flow elements and logic should the consultant configure to solve this suppression?

                                                                                                                      A. Add an Exclusion Filter element and configure the criteria to drop records where the related Case status is open.
                                                                                                                      B. Add a Decision element and configure a cross-object formula within the criteria to evaluate the related Case status directly.
                                                                                                                      C. Add a Get Records element to query the Case object followed by a Decision element to correctly route eligible records.


                                                                                                                      Question 4

                                                                                                                      Northern Trail Outfitters wants to send a personalized one-time verification code immediately after a customer initiates a login on its website. An external web service generates the code and must pass it to Marketing Cloud Next at send time.
                                                                                                                      Which solution should the Marketing Cloud Next Consultant recommend?

                                                                                                                      A. Create a Data 360-triggered flow that retrieves the verification code from a real-time Data Graph and uses a Send Email Message element to send the email.
                                                                                                                      B. Create an automation event-triggered flow that waits for the verification code to be ingested through streaming ingestion and uses a Send Email Message element to send the email.
                                                                                                                      C. Create an on-demand flow invoked through the REST API that includes the verification code in the API request and uses a Send Email Message element to send the email.


                                                                                                                      Question 5

                                                                                                                      The marketing team at Northern Trail Outfitters needs to deploy a large group of new audience segments next week.
                                                                                                                      To prevent an unexpected credit spike in their Digital Wallet, which configuration settings should the team check and adjust to make sure the segments run efficiently before any data processing begins?

                                                                                                                      A. Segment on Entity, Include or Exclude criteria, and Rank or Limit rules
                                                                                                                      B. Run Mode, Frequency, Ends, and Lookback Window
                                                                                                                      C. Real-Time Data Graph association, Broadcast Flow activation, and Storage Allocation limits


                                                                                                                      Solutions:

                                                                                                                      Question 1
                                                                                                                      Answer: A
                                                                                                                      Question 2
                                                                                                                      Answer: C
                                                                                                                      Question 3
                                                                                                                      Answer: C
                                                                                                                      Question 4
                                                                                                                      Answer: C
                                                                                                                      Question 5
                                                                                                                      Answer: B

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