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Pegasystems Certified Pega Senior System Architect 24 Sample Questions:
1. Decision Management is used to __________.
Response:
A) determine why response rates for a campaign are below average in one region
B) determine the cause of a customer's problem
C) determine how to retain a customer and the budget to spend
D) determine how to optimize the product portfolio to increase market share
2. Which two statements identify why you should automate correspondence?
(Choose Two)
Response:
A) Automating correspondence allows you to advance a case.
B) Automating correspondence allows you to send timely communication.
C) Automating correspondence allows for sending consistent information to users.
D) Automating correspondence keeps all interested parties informed of the current status of a case.
3. An applicant submits a loan request. The system validates information on the loan application and calculates the credit score of the applicant based on credit reports and the account history with the bank.
- If the credit score is unacceptable, the customer is notified of the result and the loan application is closed.
- If the credit is acceptable, the loan application is forwarded to a loan officer for review.
- If the loan officer approves the loan request, the loan application is sent to the underwriting department for processing.
- If the loan officer rejects the loan request, the customer is notified of the result and the loan application is closed.
Select the case life cycle design that most closely follows the guidelines for identifying and naming stages for the use case.
Response:
A) Option C
B) Option A
C) Option D
D) Option B
4. Offline support requires which two configurations?
(Choose two.)
Response:
A) An authorization activity to manage offline permissions.
B) Appropriate case types configured for offline processing.
C) A set of privileges to run sections in an offline environment.
D) Access groups set up to allow offline access to users.
5. You create an application to track package deliveries. Choose three elements that are essential for this application.
(Choose Three)
Response:
A) A work party to represent the customer
B) A set of fields to capture the shipping details
C) A user view to enter the shipping details
D) A shipment tracking case type
E) A delivery cancellation child case
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B,C | Question # 3 Answer: A | Question # 4 Answer: B,D | Question # 5 Answer: A,C,D |
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