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Pegasystems PEGACSA74V1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Case Management | - Case types and lifecycle design - Stages, steps, and processes |
| Decision Management Basics | - Simple automation and routing logic - Decision tables and decision rules |
| Reporting and Diagnostics | - Basic reporting concepts - Troubleshooting application behavior |
| Application Design and Architecture Fundamentals | - Pega application structure and rule-based architecture - Application layering and class structure |
| Security and Access Control | - Roles, access groups, and privileges |
| User Interface and Channels | - UI rules and section design - User experience and forms |
| Data Modeling and Integration | - External system integration basics - Data objects and data pages |
Pegasystems Certified System Architect (CSA) 74V1 Sample Questions:
You have been asked to create a report definition that includes information about the sales offices and sales representatives. The manager wants to access the report in the Report Browser in the user portal. The manager also wants to include the report in a new report category specifically for the sales group.
What two configurations are required to support this request? (Choose Two)
- A. Select the option in the Report Browser that allows users to view your report.
- B. Add a report category for sales group reports in the Report Browser.
- C. Select the report definition option that displays your report in the Report Browser.
- D. Create a report category rule for sales office reports.
Correct Answer: A,C 🗳️
Which requirement is satisfied by configuring a service level agreement?
- A. Transaction dispute cases are considered more urgent than address change cases.
- B. Requests from customers with elite status go to a dedicated work group.
- C. Users are notified when they receive an assignment.
- D. A transaction review is completed within 24 hours.
Correct Answer: D 🗳️
You have created a new report that contains a list of employees, hire dates, and managers. You have been asked to display each manager in a row. Beneath each manager row, you must list the manager's employees and their hire dates.
How do you support this request?
- A. Sort the manager column
- B. Group the manager column
- C. Filter the manager column
- D. Summarize the manager column
Correct Answer: A 🗳️
In a hotel reservation application, a form displays a list of hotels with available rooms based on the check-in and check-out dates entered by users.
How do you configure the form to refresh the hotel list whenever the check-in or check-out date changes?
- A. Display the hotel in an embedded section with a visible when condition.
- B. Configure an action set on the hotel lijt display to refresh the section when the hotel list changes.
- C. Configure edit validates on the date fields to refresh the section when the date values change.
- D. Configure action sets on the date fields to refresh the section when the date values change.
Correct Answer: A 🗳️
Which three use cases demonstrate the Pega dynamic UI behavior? (Choose Three)
- A. Automatically calculate order total when users change quantities.
- B. Display partner information fields when a screen loads for married applicants.
- C. Display a shipping address section when users select the Different than billing address check box.
- D. Display a message upon form submission that a date field must be in the future.
- E. Unmask a password field when users click an icon.
Correct Answer: A,B,C 🗳️
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