ServiceNow-PR000370 Exam topics

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User Interface & Navigation

• Forms and Templates
• Lists and Filters
• ServiceNow Overview
• Branding

Collaboration

• User Administration
• Notifications
• Task Management
• Reporting

Database Administration

• CMDB
• Data Schema
• Import Sets
• Application/Access Control

Self-Service & Process Automation

• Knowledge Management
• Workflows/Flow Designer
• Service Catalog

Introduction to Development

• Migration and Integration
• Scripting
• Development

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Sample Questions

Sample Question(s) are as follows:

Which one of these applications is available to all users?

• Incident
• Self Service
• Change
• Facilities

Correct Answer: D

Which module displays a list of tasks assigned to a user's group, but not yet assigned to an individual user?

• My Teams Work
• My Teams Tasks
• My Groups Work
• My Groups Tasks

Correct Answer: B

Which one of the following is a definition for transform maps in ServiceNow?

• A map used to trigger Business Rules before the data is queued in the outbound Web Service
• A map that is used to store the history of the incident records
• A map used to add data to encrypted fields
• A map to determine relationships between fields displaying in an import Set to fields in an existing table

Correct Answer: D

Multiple Choice, Single Line Text, and Select Box are what type of elements in ServiceNow?

• Variable Types
• Related Lists
• Order Guides
• Request Types

Correct Answer: C

What is the language used for scripting in ServiceNow?

• Jelly
• Java
• JavaScript
• AngularJS

Answer: C

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