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Avaya 3000-3 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Troubleshooting and Maintenance | - Maintenance procedures and upgrades - Common system faults and diagnostics |
| Telephony Features and Services | - Call routing and call handling features - Voicemail and messaging services |
| Integration and Networking | - SIP trunking and PSTN integration - IP networking fundamentals for SME solutions |
| System Configuration and Administration | - User and extension management - Basic system setup and provisioning |
| SME Communications Solutions Overview | - Deployment models for small and medium enterprises - Avaya SME product architecture and components |
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
Question 1
Which item must be completed for an IP Office user to be counted in CCR as an agent?
A. force Account Code must be checked on the user's Supervisor tab.
B. User must be a member of a hunt group.
C. User must be defined as an agent in one-X Portal.
D. CCR Agent Must be checked on the user's Supervisor tab.
Question 2
For an IP500v2 to support third-party call accounting software, which two setting must be set in the IP Office to get the application to work? (Choose two.)
A. Set IP address of call accounting software.
B. Set SMDR.
C. Set CDR.
D. Install Delta Server.
Question 3
The design for an IP Office has two locations. They will need telephones, voicemail, and meet-me conferencing ability. They will have a PRI at the main office and the remote office will use the main office PRI for inbound and outbound calls. The main site has 40 users and one fax machine. The remote site has 15 users and one fax machine. Which cards and modules are required in the IP Office at the main site to support all digital telephones?
A. IP500 Preferred edition, three Digital Statin 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module.
B. IP500 Essential edition, three Digital Station 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module.
C. IP500 Essential edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32, Universal PRI Trunk Card, one DS30 Module.
D. IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32 Universal PRI Trunk Card, one DS30 Module.
Question 4
Which two email client are supported for IP Office IMAP services? (Choose two.)
A. MS Outlook
B. Lotus Messages
C. Microsoft office Communicator
D. Lotus Notes
Question 5
When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites?
A. Advanced Small Community Networking (SCAN)
B. IP500 IP Office Multi-Site Network (MSN)
C. IP500 Voice Networking Channels
D. Preferred Edition - Messaging
Solutions:
| Question 1 Answer: D | Question 2 Answer: A,B | Question 3 Answer: D | Question 4 Answer: A,D | Question 5 Answer: C |
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