Exam Preparation
Questions in the exam are based on official training material provided by ServiceNow over different official platforms. Also the information in these pieces of training is the source for the exam. Hence, Candidates should complete the following training courses before appearing for the certification exam.
On successful completion of training, candidates will receive voucher codes, using which they can register for the examination.
Apart from this, ServiceNow recommends candidates to go through the following pieces of training and courses for better understanding of platform and development fundamentals
- ServiceNow Implementation Methodology (SIM) Fundamentals (eLearning)
- ServiceNow Platform Implementation (ILT)
- Performance Analytics Essentials
- Mobile Development Fundamentals
- Certified System Administrator
- ServiceNow Fundamentals (ILT)
- Service Portal Fundamentals
- Service Portal Advanced
- Integration Hub Fundamentals
Candidates can get the details for these trainings on Now Learning portal
The certification exam also verifies the ability of the candidate to practical experience and expertise of the candidate, hence candidates with following work experience or knowledge will always have an upper hand during the examination
- Connect or be a member of various ServiceNow developer groups that allow developer access to ServiceNow
- At least six months of hands-on experience developing applications on the ServiceNow platform
- Certified ServiceNow System Administrator
- General familiarity with industry terminology, acronyms, and initial-ism
Topics to Cover
ServiceNow CAD exam is based on the learnings, key topics, and activities encountered during ServiceNow implementations.
Following are the major learning domain, sub-skills along with their weight-age in the examination, giving you a clear view of which topics and skills inclusive, you should focus on for the certification. Note: The list and details are not an all-inclusive content list. ServiceNow reserves the right to change and update the content (topics, sub-skills, and weight-age) at any point in time.
Designing and Creating Application: 15% Determine if an application is a good fit with ServiceNow Design and implement a data model Create modules Use Application Scope
Working with External Data: 10% Import data in CSV or Excel format Integrate, test and debug external data source using SOAP and REST
Security and Restricting Access: 20% Restrict access to applications and application modules Automatically create application Access Controls Manually create, test, and debug Access Controls Use Glide System methods to script security Use Application Scope to protect application artifacts
Application Automation: 20% Write, test, and debug Work-flow and Flow Designer Implement and use Document Feeds Create and use Application Properties Create Events, Schedule Script Executions (Scheduled Jobs), Utils Script Send and receive email Design and create a Homepage and reports
Managing Applications: 15% Download and install applications Use Delegated Development to manage source code and code review Use the ServiceNow Git integration to manage source code
Application User Interface: 20% Create, design, and customize forms Add/Remove fields from forms and tables Write, test, and debug client-side scripts for desktop Write, test, and debug server-side scripts Use a Record Producer as an application's UI
Based on the above-mentioned syllabus and their related weight-age, it is clear that there is no one topic a candidate should focus on or a candidate can leave while preparing for the examination. The candidate needs to go through and be proficient in every topic.
Reference: https://www.servicenow.com/services/training-and-certification/certified-application-developer.html
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Brief Details
Following are the quick details related to the ServiceNow Certified Application Developer Certification Exam
Number of Questions: 60 Questions
Exam type: Multiple Choice Questions
Duration: 90 minutes
Exam Name: Certified Application Developer - ServiceNow Training and Certification
Exam Price: $150 (USD)
Exam Registration: Registration should be done using the ServiceNow Webassessor. For successful exam registration, candidates must have exam vouchers that can be obtained on completing the training for Application development fundamentals.
Exam Mode: Online Proctored Exam. Candidates can take the examination from any place at any time as per their convenience. Candidates also have the option to give exams at any of the authorized training centers. Candidates have to select the exam mode based on their convenience at the time of registration. In both testing venues, the exam is conducted through a consistent, friendly, user interface customized for ServiceNow tests.
Exam Code: ServiceNow CAD Certification Exam
Valid Attempts: Candidates failing to pass the exam, can register again to take the exam up to three times.
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ServiceNow CAD Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Application Management & Deployment | 10% | - Use source control and deployment tools - Manage application lifecycle and updates - Use delegated development and Git integration - Package and publish applications |
| Topic 2: Designing and Creating an Application | 20% | - Use and manage application scope - Design and implement data models and relationships - Create application modules and navigation - Determine application suitability for ServiceNow platform |
| Topic 3: Application Automation | 20% | - Create and manage application properties - Configure email notifications and actions - Build workflows and Flow Designer processes - Implement events, scheduled jobs and script includes |
| Topic 4: Security and Restricting Access | 20% | - Implement role-based access control - Use scope for security separation - Secure application artifacts and data - Configure access controls and permissions |
| Topic 5: Application User Interface | 20% | - Design, customize and configure forms and fields - Write, test and debug server-side scripts - Implement UI Policies, UI Actions and Record Producers - Write, test and debug client-side scripts |
| Topic 6: Working with External Data & Integrations | 10% | - Configure inbound and outbound integrations - Work with IntegrationHub and third-party systems - Import and export data from external sources - Use REST APIs and Scripted REST APIs |
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