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ISQI CTFL-UT Exam Syllabus Topics:

ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. Which of the following are common mistakes made in usability testing?
i. The user is too active
ii. Critical results are ignored
iii. No observers involved
iv. Scheduling too late
v. Incorrect focus

A) ii, iv & v are true, i & iii are false
B) i & iii are true, ii, iv & v are false
C) i, ii & iii are true, iv & v are false
D) ii & iv are true, i, iii & v are false

2. Which of the following statements about usability test plans is true?

A) It should contain the briefing instructions
B) It contains a schedule
C) It should be very elaborate and at least 10 pages
D) It contains the results of the test sessions

3. Which of the following are advantages of using a usability lab?
i. The context is natural
ii. Test sessions are easy to observe
iii. Inexpensive setup
iv. Similar conditions for all sessions
v. Easy recording of sessions

A) ii, iv & v are true, i & iii are false
B) iii, iv & v are true, i & ii are false
C) i, ii & v are true, iii & iv are false
D) ii & iv are true, i, iii & v are false

4. Your last 20-pages usability test report wasn't received well by the developers; only two of the 25 usability problems have been fixed. This time, you want to stick to the best practices in order to obtain better acceptance by the development team.
What are you going to do differently this time?

A) Make the report more detailed and longer
B) Include contact details of the test participants so that the development team can contact them in case they have questions
C) Include positive findings in the report, not only usability problems
D) Add the low-priority findings you didn't include in the first report

Solutions: