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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Cloud Kicks' (CK) global sales operations team has to export reports from Salesforce and manipulate them in Excel to convert regional deals to the correct currency conversion. CK wants to generate accurate reporting directly in Sales Cloud.
After enabling Advanced Currency Management, what should the consultant do next?

A) Show deal values in a user's default currency.
B) Update currency values manually on a weekly basis.
C) Adjust currency conversion dynamically based on date range.

2. The Discovery phase with Cloud Kicks (CK) has just ended.
CK wants a visual way to see how the new business processes will work. CK's process is complex and requires multiple slides.
What should the consultant create to provide this high-level view?

A) Value Stream Map
B) Universal Process Notation
C) Capability Model

3. Cloud Kicks (CK) is adding hundreds of new accounts to Sales Cloud daily. CK uses an automated process to assign Account owners. If no assignment can be made for an account, it will be routed to a specific user who will manually review and re-assign it at a later date. This user may have thousands of account records assigned.
Which solution should the consultant recommend when CK sets up the new account process?

A) Add the user to a separate role at the lowest level of the role hierarchy.
B) Assign the Modify All Data permission to the user.
C) Place the user in 4 separate role at the highest level! of the role hierarchy.

4. Cloud Kicks has a Public Read Only Opportunity sharing model. A sales rep noticed they can edit some opportunities associated with accounts they own, but are unable to edit other opportunities associated with accounts they own.
Which reason explains the sales rep's experience?

A) Sharing rules for Opportunities are set to a public group for managers.
B) The user is a member of an Account Team with Read/Write access on Opportunities.
C) Some opportunities associated with these accounts are owned by other users.

5. Cloud Kicks needs to set sales quotas for all sales reps.
Which solution should the consultant consider?

A) Enable Forecast Quotas from Setup.
B) Use the Data Import Wizard.
C) Assign quota values by profile.

Solutions: