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Salesforce Sales-Con-201 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Productivity and Management | |
| Topic 2: Data Management | |
| Topic 3: Implementation Strategies | |
| Topic 4: Collaboration and Integration | |
| Topic 5: Sales Lifecycle Management | |
| Topic 6: Reports and Dashboards | |
| Topic 7: Industry Knowledge | |
| Topic 8: Account and Contact Management | |
| Topic 9: Opportunity Management |
Salesforce Certified Sales Cloud Consultant Sample Questions:
A consultant has successfully deployed Sales Cloud at Cloud Kicks. What is the final step in completing an engagement?
- A. Validate the implementation.
- B. Activate users in the system.
- C. Obtain stakeholder sign-off.
Correct Answer: C 🗳️
Management at Universal Containers wants to identify duplicate Leads in its org so marketing reps can clean them up later. What should a consultant do to ensure clean leads for the marketing reps?
- A. Create a formula field on Lead for duplicates.
- B. Run a duplicate job with a Matching Rule.
- C. Create a Validation Rule to find duplicates.
Correct Answer: B 🗳️
Cloud Kicks (CK) acquired a shoe distribution partner. The marketing and sales directors want to migrate the existing sales and marketing data into CK's Sales Cloud instance. Which aspect should the consultant consider first before proceeding with the data migration?
- A. Role hierarchy and sharing rules set up prior to migration
- B. Volume of customer, partner, and prospect data identified prior to migration
- C. Number of marketing campaign licenses required for the migration
Correct Answer: B 🗳️
Cloud Kicks (CK) frequently works with contractors for marketing focus groups. These contractors change companies often, and CK wants to retain its company history through Accounts. What should the consultant recommend?
- A. Implement the Contacts to Multiple Accounts feature.
- B. Implement Person Accounts to represent the relationship.
- C. Use a custom object to represent the previous companies.
Correct Answer: B 🗳️
Cloud Kicks has configured Account Teams and is ready to live in production. How should the consultant migrate the Account Team Members records to production?
- A. Distribute them with packages.
- B. Migrate them via Data Loader,
- C. Deploy them with change sets.
Correct Answer: B 🗳️
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