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SAP C_C4H410_01 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Sales Planning and Forecasting | <8% | - Sales target dimension setup - Forecast creation and submission |
| Topic 2: User Management | 8%-12% | - Access control management - Business roles and access rights - User creation and maintenance |
| Topic 3: Territory Management | <8% | - Territory determination rules - Territory hierarchy setup |
| Topic 4: Implementation Basics and Fine Tuning | 8%-12% | - Fine-tuning timeline and dependencies - Configuration and administration tasks - Tailoring standard settings |
| Topic 5: Data Migration and Integration | >12% | - Pre-packaged integration scenarios - Troubleshooting migration issues - Data migration templates and workbench |
| Topic 6: Personalization and Extensibility | <8% | - Mashups and custom fields - Custom business objects |
| Topic 7: Account and Contact Management | <8% | - Contact data maintenance - Account groups and relationships |
| Topic 8: Reporting and Analytics | 8%-12% | - Custom report components - Interactive dashboards - Excel integration with reports |
| Topic 9: Product and Pricing | 8%-12% | - Pricing components configuration - Internal and external pricing determination - Trigger pricing in sales documents |
| Topic 10: Lead and Opportunity Management | 8%-12% | - Opportunity creation and buying center - Lead distribution and qualification - Revenue scheduling and sales stages |
| Topic 11: Visit Planning and Execution | <8% | - Activity planning and scheduling - Visit surveys and follow-up tasks |
| Topic 12: Workflow and Notifications | <8% | - Notification process setup - Workflow conditions and actions |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
To set the pricing status to 'calculated successfully' in a sales order, what must you trigger?
Please choose the correct answer.
Response:
- A. Trigger simulation in the sales order when in offline mode.
- B. Trigger simulation on the sales order in an integrated environment.
- C. Trigger simulation on the sales order in a non-integrated environment.
- D. Trigger Submit for Approval in the sales order.
Correct Answer: B 🗳️
What information is available when a customer visit is conducted?
There are 2 correct answers to this question.
Response:
- A. Checklists
- B. Product availability check
- C. Last visit details and notes
- D. Account product lists
Correct Answer: A,C 🗳️
Which action triggers the credit limit determination in SAP Hybris Cloud for Customer?
Please choose the correct answer.
Response:
- A. Calculate Pricing
- B. Request External Pricing
- C. Release to ERP
- D. Initiate Transfer
Correct Answer: B 🗳️
Which of the following actions can you perform using the data workbench tool?
There are 3 correct answers to this question.
Response:
- A. Update
- B. Delete
- C. Import
- D. Create
- E. Export
Correct Answer: A,C,E 🗳️
You create sales quote in SAP Hybris Cloud for Customer for which a follow-up sales order must be created in SAP ERP. Which of the following activities must you perform before you create the sales order?
There are 2 correct answers to this question.
Response:
- A. Create a sales quote with products.
- B. Set the pricing status to 'Calculated Successfully'.
- C. Select 'Simulate Order and Return Pricing'.
- D. Select 'Create External Follow Up Document'.
Correct Answer: B,C 🗳️
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