Education-Cloud-Consultant Dumps with Practice Exam Questions Answers
Education-Cloud-Consultant by Salesforce Consultant Actual Free Exam Practice Test
Salesforce Education-Cloud-Consultant Exam Syllabus Topics:
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NEW QUESTION 48
A help desk at a large university wants to track and measure average resolution times and escalations associated with student requests for password resets.
Which solution should a consultant recommend?
- A. Salesforce Identity
- B. Service Cloud
- C. Digital Engagement
- D. Einstein Next Best Action
Answer: B
NEW QUESTION 49
A school district needs to track special education student grades, attendance, and program enrollments and capture e-signatures from parents and legal guardians.
Which two solutions should the consultant recommend to meet the requirement?
Choose 2 answers.
- A. Nonprofit Success Pack
- B. Salesforce CPQ
- C. K-12 Architecture Kit
- D. Third-party application
Answer: B,D
NEW QUESTION 50
A college is interested in a Salesforce.org Open Source Common project they read about on the Power of Us Hub. The college wants to know the benefits of an open source solution supported by the Open Source Commons.
What is one benefit of Open Source Common Projects the consultant can share with the college?
Choose 1 answer.
- A. Projects allow only a few participants.
- B. Projects go through a Salesforce Security review.
- C. Projects are owned solely by Salesforce.org.
- D. Projects focus on replacing paid solutions.
Answer: A
NEW QUESTION 51
A college is interested in best practice and tips on Salesforce date foverance.
Which resource should the consultant recommend?
- A. Partner Community
- B. IdeaExchange
- C. Trailblazer Community
- D. AppExchange
Answer: D
NEW QUESTION 52
A large university integrates over one million student Consult records from its Student Information System (SIS) ................... The university has adopted the Education Data Architecture (EDA) Administrative account
................................................ Records in Salesforce is Integration User.
What should the consultant discuss with the university?
- A. OAuth token limits
- B. API call limits
- C. Ownership data skew
- D. Account data skew
Answer: C
NEW QUESTION 53
A large university has a Career Service Center that provides career advice to current students and alumni.
Staff provide advice ...... the phone, via email and face-to-face. Students and alumni are served on a first come, first served basis and are rarely assigned to a specific advisor.
What should the consultant recommend to meet the requirement?
- A. Appointment Scheduling
- B. Assignment Rules
- C. Queue Management
- D. Success Teams
Answer: C
NEW QUESTION 54
A university has a Study Abroad office that is required to collect student documentation such as visa, passport, vaccinations, and other information. The university is using a spreadsheet to manage this information, and wants to track it in Salesforce.
Which EDA object should a consultant use to meet this requirement?
- A. Attribute
- B. Success Team
- C. Program Plan
- D. Affiliation
Answer: C
NEW QUESTION 55
The Advancement office wants to replace its legacy system with Salesforce and has hired a consultant to help them build a CRM Strategy.
What are two recommendations the consultant should make to meet this requirement?
- A. Define organizational objectives.
- B. Start solution design during a discovery session.
- C. Implement Nonprofit Success Pack.
- D. Prioritize the organization's initiatives.
Answer: A,B
NEW QUESTION 56
An institution's Office of Career Services wants a solution that allows students to schedule appointments with any available .......... directly from a portal.
Which feature should the consultant recommend to meet the requirement?
- A. Success Teams
- B. Early Alerts
- C. Email to Case
- D. Advising Pools
Answer: B
NEW QUESTION 57
An institution has centralized email communications for alumni. Departments across the university should only be able to view their team's content.
What should a consultant recommend to meet this requirement?
- A. Salesforce Data Management Platform
- B. Marketing Cloud Business Unit
- C. Pardot Business Unit
- D. Einstein Account-Based Marketing
Answer: B
NEW QUESTION 58
A university Alumni Relations office is replacing its legacy system with Salesforce. The consultant needs to load a large volume of alumni contact records into a new Salesforce environment.
Which two actions should the consultant take?
- A. Load record owners after the Account and Contact data load is complete.
- B. Disable all TDTM trigger Handlers before the data load.
- C. Set Account and Contact's to public Read/Write before the data load.
- D. Set Account and Contact's sharing to private before the data load.
Answer: A,D
NEW QUESTION 59
A university's Study Abroad office getting ready to implement Salesforce to streamline internal processes. In the past, most of the work was done using spreadsheets and paper. The office is unsure which metrics to use to determine whether the implementation project is successful.
Which two metrics should the consultant recommend?
Choose 2 answers.
- A. Volume of emails to the office
- B. Number of student phone inquiries
- C. Time saved when creating business reports
- D. Percentage of staff logins each month
Answer: A,C
NEW QUESTION 60
The director of graduate recruitment is interested in Education Cloud. Recruitment staff need to access Opportunity and Campaign Member information about students. The IT director is concerned about cost and suggests using other license types for recruitment users.
What should the consultant discuss with the client?
- A. Education Data Architecture requires a Community license.
- B. Thebusiness user case requires a full Salesforce license.
- C. Unlimited Edition requires a full Salesforce license.
- D. The business user case requires a Lighting Platform Plus license.
Answer: C
NEW QUESTION 61
A university has hired a consultant to help it plan the campus's enterprise roadmap for Salesforce. The CIO wants to use a single. Salesforce org across the university and is interested in learning more about the Education Data Architecture (EDA). The university has two existing Salesforce orgs, one uses Person Accounts, and the other org uses a custom data architecture.
What should the consultant do first lo assess the situation?
- A. Document solution requirements from the groups involved.
- B. Submit a Salesforce Support case to merge orgs.
- C. Install EDA into one of the production environments.
- D. Create a new Salesforce org using EDA as the foundation.
Answer: B,C
NEW QUESTION 62
A university needs an email marketing tool that all program staff can use for mass communications. Program staff need to send emails that list missing application items to students. The items are stored on a custom object in Salesforce. It is important that program staff only have access to their own department's marketing materials, leads, prospects, and templates.
Which solution should the consultant recommend?
- A. Digital Engagement Messaging
- B. Custom automation with an email alert
- C. Marketing Cloud
- D. Salesforce Mass Email
Answer: C
NEW QUESTION 63
A consultant needs to migrate information from a university's legacy system and reference the corresponding Education Data Architecture (EDA) objects and fields in Salesforce.
What should the consultant reference to complete this task?
- A. EDA Settings
- B. EDA Data Dictionary
- C. Data Loader
- D. Lightning Connect
Answer: B
NEW QUESTION 64
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