[Sep-2021] Dumps Brief Outline Of The C-C4HFSM-91 Exam - DumpTorrent

C-C4HFSM-91 Training & Certification Get Latest SAP Certified Application Associate 

NEW QUESTION 16
Which statements are wrong? Choose the correct answer.

• A. Activities can belong to one service call only
• B. Activities can belong to more than one service call
• C. One service call in ERP is always matched to only one assignment in the cloud
• D. One service call in ERP is always matched to more than one assignment in the cloud

Answer: B

 

NEW QUESTION 17
As a technician, you want to complete multiple activities. Which process allows you to do that in the SAP Field Service Management mobile app? Choose the correct answer.

• A. Save Efforts
• B. Group checkout
• C. Standard Checkout
• D. Complete Smarform

Answer: B

 

NEW QUESTION 18
Which duties a dispatcher has at least - using Field Service Workforce Management? Choose the correct answer.

• A. Assign Service Call to a technician. 2. Enter Customers Address into Master data. 3. Release Assignment
• B. Assign Service Call to a technician. 2. Release Assignment. 3.Set Service Call 'technically complete'
• C. Open Serive Call. 2.Create assignment reservation 3. Set Service Call 'Financially complete'
• D. Assign Service Call to a technician. 2. Release Assignment. 3. Call technician
• E. Assign Service Call to a technician. 2.Release Assignment. 3. Set Service Call 'Financially complete'

Answer: B

 

NEW QUESTION 19
If I want to build my own dashboard chart in the Analytics and Reporting module, how can I create my data query? Choose the correct answer.

• A. Use the Query API
• B. Use MS SQL
• C. Use CCQL
• D. Use ERP API

Answer: B

 

NEW QUESTION 20
You are a field service technician using an iOS device and you have just completed a repair. How can you check the travel time to the next repair location address? Choose the correct answer.

• A. Click on the navigation icon within the equipment
• B. Click on the navigation icon within the activity
• C. Click on the navigation icon within the service call
• D. Click on the navigation icon within the home page.

Answer: B

 

NEW QUESTION 21
Which platforms are supported for the SAP Field Service Management mobile app? Choose Three correct answers.

• A. iOS
• B. Windows desktop
• C. Android
• D. Blackberry
• E. Windows phone

Answer: A,C,E

 

NEW QUESTION 22
As an administrator, which actions can you take on the time and Material journal tab? Choose Three correct answers.

• A. Approve
• B. Release
• C. Delete
• D. Review
• E. Close

Answer: A,C,D

 

NEW QUESTION 23
You are an administrator responsible for maintaining setting at Account and Company level. Which of the following settings do you maintain at Company level? Choose Two correct answers.

• A. Password policy
• B. Business Rules
• C. Screen Configurations
• D. User Groups

Answer: B,C

 

NEW QUESTION 24
Where do I find complete documentation about SAP FSM? Choose the correct answer.

• A. docs.coresystems.net
• B. documents.coresystems.net
• C. helpfiles.coresystems.net
• D. documentation.coresystems.net

Answer: A

 

NEW QUESTION 25
What is the "workflow step" feature (mad( all correct options)? Choose Two correct answers.

• A. With this feature the dispatcher will see in the planning board in which step the technician currently is
• B. With this feature. the technician only needs to set the service workflow step that he is currently at (e.g. travelling. working, break) and the app will automatically send GPS-location and time-stamps to the cloud
• C. This feature does not help with automatic time recording

Answer: A,C

 

NEW QUESTION 26
Which checklist-elements are available in Coresystems Field Service Solution? Choose Three correct answers.

• A. Concatinator
• B. Number input
• C. Series
• D. Attachment picker
• E. Date and Time Input

Answer: B,C,E

 

NEW QUESTION 27
Your customer wants that field technicians can record time on their mobile with just one button-click.
What feature has to be activated and configured in Core systems Field Service in order to satisfy your customer? Choose the correct answer.

• A. Checkout Feature
• B. GPS tracking Feature
• C. Activity Feedback Feature
• D. Workflow Steps Feature
• E. Check in Feature

Answer: E

 

NEW QUESTION 28
Which of the following are typical Field Service Mobile App users? Choose the correct answer.

• A. Managers
• B. Field Service technicians
• C. Dispatchers
• D. Back-office workers

Answer: B

 

NEW QUESTION 29
In which scenario of service engagement does SAP field service management primarily provided capabilities to complement? Choose the correct answer.

• A. High touch
• B. None touch
• C. Video chat
• D. E-mail interaction

Answer: A

 

NEW QUESTION 30
The dispatcher has recently joined the Service-Company and does not know yet his colleagues. How is SAP Field Service solution supporting the dispatcher in finding suitable technicians for open service tasks? Choose Four correct answers.

• A. By right-click on the activity and choosing option 'find matching technician' all qualified technicians are shown on the screen.
• B. The solution doesn't help. The dispatcher has to find out himself (e.g. by asking colleagues) if a technician is able to conduct a job or not
• C. The dispatcher sees the open time-slots of each technician in the planning board and can be sure that he is capable of doing the job.
• D. The dispatcher can see what 'skills' have been assigned to the technician in order to find out if he qualifies for the job.
• E. You can browse to the Business Partner Masterdata and look up which technician has been doing the job for past service calls.

Answer: A,C,D,E

 

NEW QUESTION 31
Which statements are correct regarding data sync rules. Choose Three correct answers.

• A. You can limit the data sent to the mobile device using Data Sync Rules
• B. They are used to optimize mobile performance
• C. Data Sync Rules only limit the data in mobile devices. not web apps
• D. To enable Data Sync Rules, go to the admin app, within Cloud Account, select the correct User Group, select edit and enable the desired Data Sync Rule

Answer: A,B,C

 

NEW QUESTION 32
Which Checklist-Elements are available in Coresystems Field Service Solution? Choose Three correct answers.

• A. PDF
• B. Text input
• C. Table
• D. Checkbox
• E. Description

Answer: B,C,D

 

NEW QUESTION 33
Technicians on mobile can. Choose Three correct answers.

• A. Decide if their device is geo located or not
• B. Mark a job as 'technically complete
• C. add Skills to an Activity
• D. Checkout a service assignment

Answer: A,B,D

 

NEW QUESTION 34
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