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What Is CPHQ All About?
CPHQ, or Certified Professional in Healthcare Quality, is a certification designed by the National Association for Healthcare Quality (NAHQ) for healthcare professionals who have demonstrated expertise in the vital CPHQ body of knowledge. These consist of the strategic roles needed in leadership, information management, performance measurement, and operational healthcare tasks. With your mastery of the key aspects, you can easily shape your career as a leader in the field and proficiently handle healthcare facilities and systems.
The CPHQ exam that one should pass to become accredited has a total of 140 questions in multiple-choice format. However, only 125 of them are to be used when measuring your score. This is a computerized test that can be taken throughout the year at one of the accredited PSI testing centers.
NAHQ CPHQ Exam Syllabus Topics:
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Revision Books
- The Healthcare Quality Handbook by Janet A. Brown
Supplement your knowledge with third-party resources that are also suggested by NAHQ. First on the list is the 2018 edition of Janet Brown’s Healthcare Quality Handbook that features the latest content outline of the test. Comparatively, this book is revised annually to provide quality and up-to-date lessons for those who are prepping for their CPHQ certification exam.
Because of this, it presents invaluable groundwork of the key healthcare aspects and protocols. It also serves as an optimal tool for anyone aspiring to be more adept with operational roles in healthcare leadership. Furthermore, the content of the book ensures that you can demonstrate competence in your chosen field to improve the healthcare level and credibility of your profession.
- HQ Solutions: Resource for the Healthcare Quality Professional (Fourth Edition)
If you’re in need for another preparatory material, grab a copy of this book. Offering a comprehensive guideline in working with healthcare structures, the material is no doubt a relevant tool in polishing your skillset. Its content is categorized into four sections, which is parallel with the exam outline as listed earlier.
The book provides in-depth guidance on the appropriate way to create quality structures that aid both provider and patient. It also highlights some cost-effective solutions as well as safe and efficient care methods. And course, the material itself is written by industry experts, hence the quality of the contents. So, if you want to master the fundamentals of top-notch healthcare, along with its important data management tools, incorporate this into your list of must-have references. Truly, this is a great companion for both training courses.
- Essentials of Managed Health Care by Peter R. Kongstvedt
Carry on with your training and make use of this top-ranking book from Peter R. Kongstvedt. The material supplies you with an authoritative outline of the attributes related to healthcare. Its main focus is on the commercial sector, particularly Medicare and Medicaid. It also takes into account relevant features of health insurance needed in the military field.
On top of that, there will be a historical overview of the managed care plans, along with their functional differences. This historical elaboration makes it easy to further understand the framework of healthcare. In addition, it addresses the influence of the Patient Protection and Affordable Care Act (HR 3590) and the Genetic Information Non-disclosure Act (GINA) on the industry as well.
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NAHQ Certified Professional in Healthcare Quality Examination Sample Questions:
An ambulatory care practice has reviewed data to identify patients with multiple visits to the emergency room within the last six months. The population health management technique for this type of data review is called
- A. Syndromic surveillance
- B. Hot-spotting
- C. Public health surveillance
- D. Cold-spotting
Correct Answer: B 🗳️
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Which of the following is the phase of D-M-A-I-C that is most suitable for ensuring the new process performance is sustained?
- A. Measure
- B. Analyze
- C. Control
- D. Improve
Correct Answer: C 🗳️
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Senior leadership is evaluating an organization's progress toward achieving patient safety goals and has a goal of 100% compliance. Hand hygiene compliance is currently at 80%, and "time-out" compliance is at 90%. A healthcare quality professional should recommend
- A. Determining barriers to compliance
- B. Benchmarking with a similar facility
- C. Prioritizing implementation of strategies
- D. Projecting the number of preventable adverse events
Correct Answer: A 🗳️
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An initial step to address health disparities within a population is to:
- A. Expand the collection and standardization of health equity data.
- B. Engage with community leaders and identify available resources.
- C. Increase accessibility to healthcare services for all equally.
- D. Create dashboards to visualize gaps in health equity.
Correct Answer: A 🗳️
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Which of the following are the three primary quality management activities?
- A. review trends, assessment, and stakeholder accountability
- B. define goals, assessment, and review results
- C. assessment, improvement, and strategic planning
- D. measurement, assessment, and Improvement of outcomes
Correct Answer: D 🗳️
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