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Topics of Cisco 700-805: Cisco Renewals Manager Exam
700-805 exam dumps include the topics in this division:
- 1.0 Customer Success Foundation 20%
- 2.0 Business Acumen 35%
- 3.0 Leadership 30%
- 4.0 Cisco Tools and Processes 15%
What is the duration, language, and format of Cisco 700-805: Cisco Renewals Manager Exam
- Exam languages: English and Japanese
- Exam duration: 90 minutes
- Multiple-choice format
- Duration of validity: 3 years
Cisco 700-805 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Customer Success Foundation | 10% | - Explain recurring revenue financial implications - Define customer experience - Describe recurring revenue financial terms - Explain the stages of the customer lifecycle |
| Topic 2: Roles and Responsibilities | 30% | - Describe Renewals Manager role and integration - Explain renewals tasks and success metrics |
| Topic 3: Customer Success | 10% | - Define customer success - Explain customer journey & IT purchasing models |
| Topic 4: Business Acumen | 30% | - Interpret key financial terms (e.g., CAPEX, OPEX) - Evaluate products and services to meet customer goals - Describe renewal cycle and risk action planning |
| Topic 5: Cisco Tools and Processes | 20% | - Describe CX Portfolio and deal management processes - Explain Smart Accounts & Smart Licensing |
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