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IBM M2040-656 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| IBM SmartCloud for Social Business Overview | - Core product positioning and value proposition - Cloud-based collaboration and social business concepts |
| Implementation and Adoption | - Customer onboarding and deployment basics - Migration considerations from legacy systems |
| Product Capabilities | - Email and communication services - File sharing and content management - Web meetings and collaboration tools - Social networking and communities |
| Licensing and Packaging | - Subscription models and offerings - Deployment options and service tiers |
| Competitive and Market Knowledge | - Competitive differentiation in collaboration market - Key advantages over alternative solutions |
| Sales and Positioning | - Business value and ROI messaging - Target customer segments and use cases |
IBM ICS SmartCloud for Social Business Sales Mastery Test v1 Sample Questions:
1. How are renewals handled at the end of the subscription term for IBM SaaS parts?
A) The customer's service is suspended until they inform IBM that they wish to renew.
B) The business partner needs to ask the customer to sign a new subscription contract
C) The customer must explicitly renew to avoid data loss
D) IBM SaaS parts auto-renew so the customer does not need to do anything
2. What is the Social Business Toolkit?
A) A single API toolkit for integrating apps with the IBM Social Business offerings
B) A reference architecture for configuring SmartCloud Notes
C) A business template for social contract negotiations
D) Documentation of social accounting principles
3. Which of the following is NOT a true statement about SmartCloud for Social Business Trials?
A) The trial period is 30 days
B) A trial is similar to running a proof of concept for on-premises software.
C) Trial users need to be educated and enabled
D) You should include line-of-business users in the trial to best demonstrate the value
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: A |
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