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HP HP2-E59 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HP Portfolio Overview & Value Proposition | 16% | - HP server, storage, networking and services portfolio - Differentiators and competitive advantages - Positioning HP solutions against competitors |
| Topic 2: HP Storage Solutions | 16% | - Matching storage to customer requirements - Block, file, object and backup solutions - StoreEasy, MSA, StoreOnce, StoreEver |
| Topic 3: Customer Segmentation & Buying Process | 20% | - Align solutions with buying cycle stages - Identify customer types and business needs - Recognize IT trends and business drivers |
| Topic 4: HP Technology Services | 2% | - Support and lifecycle services - Foundation, Proactive and Consulting services |
| Topic 5: HP Networking Solutions | 26% | - FlexNetwork architecture and features - LAN, WAN, wireless and data center networking - Networking value and business outcomes |
| Topic 6: HP Server Solutions | 20% | - Use cases and target environments - ProLiant rack/tower/blade servers - Key features and benefits |
HP Introduction to Selling Servers, Storage, Networking and Services Sample Questions:
Which end of the HP networking portfolio continuum matches businesses in the Starting Out phase of the HP Just Right IT (JRIT) maturity model?
- A. HP FlexNetwork
- B. HP OfficeConnect
- C. HP Technology Services
- D. HP SmartConnect
Correct Answer: B 🗳️
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What should you think about during the Mitigate Risk stage of the customer buying cycle? (Select two.)
- A. The potential profit margin of the solution
- B. Solution option considerations
- C. The customers stage in the maturity model
- D. The potential services you can offer
- E. Potential customer objections
Correct Answer: B,E 🗳️
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Which statement about types of care available from HP Technology Services is true?
- A. HP Reactive care offers only the standard warranty and on site services while HP Core Services care offers full solution support
- B. HP BreakFix care offers only hardware repairs while HP Core Services care offers software and hardware support.
- C. HP Foundation care offers only hardware services while HP Core Services care offers hardware and software services.
- D. HP Foundation care offers only reactive support while HP Proactive care offers reactive support and proactive support.
Correct Answer: D 🗳️
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Which HP Simply StoreIT solution's value proposition includes improving backup efficiency and shortening backup and recovery times?
- A. HP StoreOnce 2620 backup
- B. HP MSA 2040 storage array
- C. HP StoreEver MSL 2024 LT06 tape library
- D. HP StoreVirtual 4330 storage
Correct Answer: B 🗳️
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What are the two levels of care from HP Technology Services you can offer to small and medium businesses? (Select two)
- A. HP Core Services care
- B. HP Proactive care
- C. HP Foundation care
- D. HP BreakFix care
- E. HP Reactive care
Correct Answer: B,C 🗳️
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