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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A nonprofit wants to send an event cancellation notice to 150 Salesforce contacts without a separate email service provider. It wants to manage bounces, resend the notice as needed, and view the send history on the Contact record.
Which option should a consultant recommend to meet the requirements?

A) Salesforce Engage
B) Pardot
C) Journeys
D) Send List Email

2. The event manager for a nonprofit organization periodically imports a cleaned, structured list of event registrations. Now should the consultant set up the TDTM Trigger Handlers?

A) Disable TDTM for all users.
B) Disable Opportunity Contact Role trigger handlers.
C) Disable the Trigger Handler using Apex instead of TDTM.
D) Disable TDTM for specific users.

3. A nonprofit organization wants to use a multi-channel marketing tool for its email, social, and text messaging engagement. Which solution should the consultant recommend?

A) Pardot
B) Community Cloud
C) Marketing Cloud
D) Service Cloud

4. A consultant is implementing Salesforce for a nonprofit client who is inexperienced with Salesforce. The staff wants to assign an NPSP fundraising training module.
Which training resource should the consultant recommend?

A) AppExchange Report
B) Trail Tracker by Trailhead
C) Trailblazer Community Dashboard
D) Salesforce Help and Training

5. A nonprofit is getting ready to go live with its Nonprofit Cloud implementation.
Which two sandbox configuration options can the consultant create to ensure effective user acceptance testing and training?
Choose 2 answers

A) Full Data Sandbox
B) Developer Pro Sandbox
C) Developer Sandbox
D) Partial Data Sandbox

Solutions: