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Salesforce Certified Platform Strategy Designer Sample Questions:

1. A strategy designer wants to make a case to executive stakeholders to target a new, saturated market with the purpose of increasing new customer acquisition.
Which approach should the designer focus on?

A) Restate business goals and show how design could be used to de-risk exploration of this
B) Create a clickable high fidelity prototype to assess feasibility and perform user research on
C) Make a presentation on design best practices and have industry experts speak on new market

2. A pilot program for drone-delivered footwear reveals that while customers like the idea of this service, the cost of delivering it outweighs the price customers are willing to pay.
Which criterion is not being met?

A) Desirability
B) Viability
C) Feasibility

3. Cloud Kicks' strategy designer is writing a challenge statement to inspire team ideation.
What should they avoid in the challenge statement?

A) implying solutions to the challenge
B) Basing the statement on a problem identified in research
C) Focusing on the root cause of current issues

4. A strategy designer at Cloud Kicks leads a development team whose stakeholders are notorious for misunderstanding and undervaluing research-driven UX design.
Which approach should the designer propose to increase the desire for research-driven decisions?

A) Align UX research goals with stakeholders' goals
B) Create high-fidelity prototypes to gain design buy-in.
C) Strictly align to stakeholders' business requirements.

5. A consumer healthcare startup wants to collect data on patients' symptoms over time, and plans to research how to monetize this data.
How should a strategy designer counsel leadership in consideration of ethical implications for both the company and its patients?

A) Facilitate a Consequence Scanning workshop before proceeding with any further investment.
B) Research similar healthcare organizations about how they are monetizing patient data
C) Perform user research with patients to understand their level of comfort of data being shared for

Solutions: