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HP HP2-K32 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Competitive Differentiation | - HPE advantages in performance, manageability, and support - Comparison with competing SMB storage vendors |
| Topic 2: Sales Scenarios and Customer Engagement | - Identifying customer needs through discovery questions - Handling objections and closing sales |
| Topic 3: SMB Customer Requirements and Use Cases | - Workload scenarios (file, block, backup, virtualization) - Common SMB storage challenges (cost, scalability, simplicity) |
| Topic 4: Solution Sizing and Configuration Basics | - Basic capacity planning concepts - Selecting appropriate storage configurations for SMBs |
| Topic 5: Positioning HPE Storage Solutions | - Matching solutions to customer needs - Value-based selling approach |
| Topic 6: HPE SMB Storage Portfolio Overview | - Key features and value propositions for SMB customers - HPE SMB storage product families and positioning |
HP Selling HP SMB Storage Sample Questions:
Question 1
Customers often experience an impact on their storage requirements during a technology refresh or consolidation. What service can you offer to guide these customers?
A. HP Storage Impact Analysis (SIA)
B. HP Storage Synchronization Service (SSS)
C. HP Storage Efficiency Analysis (SEA)
D. HP Storage Cloud Design (SCD)
Question 2
Your midmarket customer wants to develop a private cloud solution. Which HP Storage product will be best suited to that requirement?
A. HP StoreVirtual 4500
B. HP StoreOnce
C. HP StoreVirtual VSA
D. HP 3PARStoreServ7000
Question 3
What is one of the first questions you should ask an SMB customer that is considering the implementation of a virtualization solution?
A. "What are your business continuity and disaster recovery plans?"
B. "What IOPS does your solution require?"
C. "What business problem will virtualization address for you?"
D. "How many support staff do you employ?"
Question 4
Which HP storage product provides customer with the lowest cost shared storage solution?
A. HP EVA 6000
B. HP StoreVirtual 4000
C. HP StoreOnce
D. HP 3PAR StoreServ 7000
Question 5
Which HP storage product is designed for flexible file and application storage and can scale from hundreds to thousands of users?
A. HP StoreAll
B. HP StoreEasy
C. HP 3PAR StoreServ
D. HP MSA
Solutions:
| Question 1 Answer: A | Question 2 Answer: D | Question 3 Answer: C | Question 4 Answer: B | Question 5 Answer: B |
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