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Salesforce AP-211 Cert Guide PDF 100% Cover Real Exam Questions [Q27-Q51]

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Salesforce AP-211 Cert Guide PDF 100% Cover Real Exam Questions

Pass AP-211 Exam - Real Questions and Answers


Salesforce AP-211 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Implement: This domain focuses on installing Health Cloud, configuring applications and OmniStudio components, customizing features, implementing integrations and APIs, configuring security rules, and establishing reporting.
Topic 2
  • Deploy: This domain addresses pre-deployment and post-deployment steps for specific use cases and Health Cloud capabilities, along with managing technical aspects through Mobile app capabilities.
Topic 3
  • Design: This domain encompasses creating Health Cloud solution designs using best practices, modeling healthcare entities with appropriate objects, determining specific capabilities to use, defining success metrics and reporting, implementing security and compliance, developing integration strategies, and creating data migration plans.
Topic 4
  • Discovery: This domain covers identifying customer personas and stakeholders, defining required capabilities from use cases, and gathering functional and technical requirements to achieve desired business outcomes.

 

NEW QUESTION # 27
Care managers at Bloomington Caregivers call patients after they are discharged from a hospital to ask a series of questions, which the care manager enters into Health Cloud. The patient is then automatically assigned a personalized care plan based on the answers they provided.
Which two capabilities should a consultant leverage together to fulfill this requirement?
Choose 2 answers

  • A. Discovery Framework
  • B. Integrated Care Management
  • C. Salesforce Surveys
  • D. Care Programs

Answer: A,C

Explanation:
The scenario involves collecting structured information (series of questions) from patients and automatically assigning a personalized care plan based on their answers.
Step-by-Step Reference:
Salesforce Surveys can be used to gather responses from patients post-discharge.
Extract:
"With Salesforce Surveys, care managers can send and record responses directly within Health Cloud, allowing structured data capture from patients." (Source: Administer Health Cloud - Surveys) Discovery Framework processes responses and triggers automated care plan assignments based on responses.
Extract:
"The Discovery Framework in Health Cloud enables dynamic question flows and recommendations, such as assigning care plans based on patient answers." (Source: Administer Health Cloud - Discovery Framework) Combining these, care managers can capture structured data (Surveys) and drive workflow automation and personalization (Discovery Framework).


NEW QUESTION # 28
A payer receives faxes for clinical review as part of the determination process. The payer needs Health Cloud to automatically capture the data from the documents received from patients and manage the end-to-end approval process.
Which two Health Cloud capabilities should a consultant recommend as a way to build this process?
Choose 2 answers

  • A. Intelligent Document Automation
  • B. Utilization Management
  • C. Integrated Care Management
  • D. Care Authorizations

Answer: A,B

Explanation:
Step-by-Step Explanatio n:
Intelligent Document Automation:
Exact Extract:
"Intelligent Document Automation in Health Cloud automatically extracts data from incoming documents, including faxes, and creates structured data for downstream workflows." Reference:
Utilization Management:
Exact Extract:
"Utilization Management provides workflows and automation to support end-to-end approval processes, including clinical review and authorizations." Why Not Other Options?
Integrated Care Management: Focuses on care plans and assessments, not document automation or clinical approval processes.
Care Authorizations: Part of Utilization Management but not the capability for document ingestion and process automation.


NEW QUESTION # 29
A pharma company runs personalized medicine programs and needs the ability to coordinate various steps involved in the process, like apheresis and infusion.
Which Health Cloud capability should help the company with this program?

  • A. Integrated Care Management
  • B. Advanced Therapy Management
  • C. Intelligent Document Automation
  • D. Intelligent Sales

Answer: B

Explanation:
Step-by-Step Explanatio n:
Advanced Therapy Management (ATM):
For personalized medicine programs, such as those involving apheresis and infusion, Salesforce Health Cloud offers Advanced Therapy Management (ATM), specifically designed for complex therapy coordination.
Exact Extract:
"Advanced Therapy Management supports cell and gene therapy processes by coordinating multiple steps such as collection, manufacturing, apheresis, and infusion." Reference:
Why Not Other Options?
Integrated Care Management: Focuses on traditional care plans and care team coordination, not advanced therapies.
Intelligent Document Automation/Intelligent Sales: Not related to therapy process coordination.
Conclusion:
Advanced Therapy Management is the correct Health Cloud capability for coordinating personalized medicine program steps.


NEW QUESTION # 30
A provider wants its care coordinators to track a series of problems, goals, and interventions (PGIs) related to a patient's care in a repeatable, efficient way.
Which approach should a consultant recommend?

  • A. Create care program templates and assign them to patients.
  • B. Define a PGI Library and care plan templates using the library.
  • C. Configure an action plan template with tasks for each PGI.
  • D. Coach the care coordinators to quickly create tasks using a checklist.

Answer: C


NEW QUESTION # 31
A payer is looking to optimize the workflow for its call center, which focuses primarily on members calling to check on the status of their prior authorization requests.
How should a consultant conduct discovery to define a workflow for these call center users?

  • A. Build a proof of concept to present to the client and ask them for feedback.
  • B. Research industry trends and develop a point of view, then present it to the customer for validation.
  • C. Identify personas and ask them to walk through a day in their life, taking notes and identifying opportunities for optimization.
  • D. Use work from another project to inform the discovery, then review it with the IT department.

Answer: C

Explanation:
Step 1: Requirement
Define workflow for call center users focused on prior authorization status checks.
Step 2: Best Practice for Workflow Discovery
Discovery should be user-centered, involving direct engagement with actual users (personas).
Observing and documenting their daily processes identifies real pain points and optimization opportunities.
Extract:
"Best practice for workflow discovery is to interview and observe key personas, document their processes, and map opportunities for automation and optimization." Salesforce Architect - Business Process Discovery Other options (industry research, previous projects, or proof of concept) do not provide the necessary user insight for workflow design.


NEW QUESTION # 32
Bloomington Caregivers has reviewed the functionality of Integrated Care Management and decided to upgrade from the legacy Care Plans.
Which two statements are true with respect to Integrated Care Management?
Choose 2 answers

  • A. Integrated Care Management leverages OmniStudio and the Discovery Framework to provide recommendations for what to add to a care plan based on the assessment.
  • B. Integrated Care Management is only made available by enabling the Enhanced Care Management setting in Salesforce Setup.
  • C. Existing Care Plan Template records built in the legacy process can be used in the Integrated Care Management process; no data migration is required.
  • D. Integrated Care Management uses a standard object CarePlan; the Case object is no longer used.

Answer: A,B


NEW QUESTION # 33
An administrator at Bloomington Caregivers has received a change request to alter the appearance of the timeline so that it displays vertically instead of horizontally.
Which step should the administrator take when implementing this change request?

  • A. Find the Timeline Orientation setting in Custom Metadata, which controls the orientation of all timelines, and change the value to vertical.
  • B. Find the Timeline View Configuration for each relevant timeline in the Health Cloud - Lightning Admin app and change the orientation to vertical.
  • C. Enable Timeline in Salesforce Setup, then set the toggle for vertical orientation to true to set all timeline orientations as vertical.
  • D. Enable Timeline in Salesforce Setup, then configure and activate new timeline and add to the relevant Lightning record

Answer: B


NEW QUESTION # 34
An administrator is configuring security for a patient list.
Health Cloud Accredited Professional
Which three considerations should the administrator take into account to ensure proper access to the list?
Choose 3 answers

  • A. Users with profile or permission sets that restrict access to an object cannot create a list using that object.
  • B. Administrators can restrict access using HCPatientListSecurity custom setting.
  • C. Administrators can create restriction rules to offset a private organization-wide default setting.
  • D. When a user's field-level security restricts access to a field used as a display column, the column does not appear in the list.
  • E. Administrators can restrict access to patient or member lists using standard Salesforce sharing settings on the list.

Answer: A,D,E


NEW QUESTION # 35
A provider uses an external appointment management system. The default solution provided by Health Cloud is not viable for the provider.
How should a consultant implement a robust system for the provider?

  • A. Use a package created by ISV (Independent Software Vendor) for Health Cloud.
  • B. Create a custom FHIR Adapter to make calls to Health Cloud.
  • C. Use an electronic health record (EHR) routing system to book the appointment in Health Cloud
  • D. Create an Apex class and leverage Intelligent Appointment Management.

Answer: D


NEW QUESTION # 36
Bloomington Caregivers is implementing Health Cloud to reduce manual processes for its Contact Center agents. To help streamline caller authentication, the company plans to leverage out- of-the-box Health Cloud features.
Which Health Cloud feature should a consultant recommend the company use in this scenario?

  • A. Identity Verification Flow Templates
  • B. Customer Identity OmniScript Templates
  • C. Verify Customer Identity Process Flow
  • D. Reusable Verification FlexCards

Answer: A

Explanation:
Out-of-the-box caller authentication in Health Cloud is primarily supported through Identity Verification Flow Templates. These flow templates are designed to help organizations comply with HIPAA and other regulatory requirements by standardizing the caller verification process for contact center agents.
Step-by-Step Reference:
Health Cloud provides Identity Verification Flow Templates that streamline the authentication of callers, reducing manual processes and ensuring regulatory compliance.
Extract:
"Use the Health Cloud Identity Verification Flow Templates to verify a caller's identity based on information you select, such as date of birth, phone number, or other criteria." (Source: Administer Health Cloud) These templates can be deployed as standard flows and easily customized for the organization's authentication requirements.
Extract:
"Leverage out-of-the-box Identity Verification Flow Templates to quickly set up and deploy identity verification processes in your contact center." (Source: Administer Health Cloud - Identity Verification) This approach is preferred over FlexCards, OmniScripts, or ad-hoc processes, as it provides a compliant and guided experience.


NEW QUESTION # 37
A consultant is working with an insurance provider to set up prior authorizations in Health Cloud. The provider requires a display of preauthorization outcomes from its external system which manages the end-to-end prior authorization process.
Which solution is appropriate to meet this use case?

  • A. Service Preauth and Preauth Detail
  • B. Plan Benefit and Plan Benefit Item
  • C. Care Preauth and Care Preauth Item
  • D. Care Request and Care Request Item

Answer: A

Explanation:
In Salesforce Health Cloud, when dealing with prior authorizations, the correct data model objects are:
Service Preauth → Represents the overall prior authorization request (at the header level).
Preauth Detail → Captures the individual service line items or outcomes associated with the prior authorization.
This structure allows Health Cloud to integrate with an external utilization management system that handles the full prior authorization process. The Service Preauth object acts as the container for the request, while Preauth Detail records capture outcomes, decisions, and details returned from the external system.
This is exactly suited to the requirement:
"The provider requires a display of preauthorization outcomes from its external system which manages the end-to-end prior authorization process." Why not the others?
A . Plan Benefit and Plan Benefit Item - These are used to model insurance plan coverage and benefits, not authorization workflows.
B . Care Preauth and Care Preauth Item - These are older, deprecated objects in favor of the Service Preauth data model.
D . Care Request and Care Request Item - These are used to track referrals and service requests (e.g., a doctor requesting lab work), but not prior authorization outcomes.
Salesforce Health Cloud Reference:
Salesforce Health Cloud Developer Guide - Utilization Management Data Model:
"The Service Preauth object represents the prior authorization request and its details. The Preauth Detail object contains service line items and outcomes for the prior authorization request." Salesforce Help: Utilization Management Data Model Salesforce Health Cloud Implementation Guide - Prior Authorizations


NEW QUESTION # 38
Bloomington Caregivers needs to easily view all of the complex associations between patients, personal relationships, healthcare practitioners, other people, and organizations in healthcare, Which Health Cloud feature should a consultant leverage to meet this requirement?

  • A. Patient Card
  • B. Actionable Relationship Center
  • C. Care Team
  • D. Enhanced Timeline

Answer: B

Explanation:
Step-by-Step Explanatio n:
Feature Overview:
The Actionable Relationship Center (ARC) in Salesforce Health Cloud is specifically designed to give healthcare organizations a graphical and interactive way to visualize, manage, and act on complex relationships among people (patients, caregivers, practitioners) and organizations.
Source: Administer Health Cloud - Actionable Relationship Center
Complex Associations:
ARC supports multiple relationship types, including personal, clinical, and organizational connections, enabling users to easily view and manage these associations in a single, unified interface.
Exact Extract:
"With Actionable Relationship Center, care coordinators and other users can view, create, and manage the relationships between patients, their care teams, household members, and service providers. The ARC visualization tool shows complex relationships between people and organizations." Reference:
User Experience:
The visual nature of ARC allows users to not only see but also take actions on relationships (for example, add new relationships or navigate directly to related records) without leaving the ARC view. This functionality is not provided by the Patient Card, Care Team, or Enhanced Timeline, which focus on other aspects of patient information or care.
Differentiation from Other Features:
Patient Card: Displays a summarized view of patient details and care info.
Care Team: Manages members involved in a patient's care but does not visualize all associations.
Enhanced Timeline: Focuses on displaying chronological care events.
Conclusion:
For visualizing and acting on all types of relationships-personal, practitioner, organizational, and more-the Actionable Relationship Center is the recommended and officially documented Health Cloud feature.


NEW QUESTION # 39
A pharma company wants to leverage Provider Search to help patients find nearby infusion clinics.
Which Health Cloud tool should a consultant leverage to drive performance and scalability?

  • A. Pipeline Analytics
  • B. Flow for Industries
  • C. Business Rules Engine
  • D. Data Processing Engine

Answer: D

Explanation:
Comprehensive Detailed Step by Step Explanation with exact Extracts from Salesforce Health Cloud documents that you have with Reference Provider Search and Performance:
The Data Processing Engine (DPE) in Health Cloud enables fast, scalable searches across large provider directories. It is specifically designed for performance and scalability in Provider Search scenarios.
Extract:
"Health Cloud leverages the Data Processing Engine to deliver scalable, high-performance Provider Search for finding care locations and providers based on patient preferences and proximity."
- Health Cloud: Provider Search
Other Options:
Pipeline Analytics: Used for data insights, not real-time search.
Business Rules Engine: Handles rules/logic, not high-volume search.
Flow for Industries: Automates processes, but DPE is the correct scalable search tool.
Reference:
Health Cloud: Provider Search


NEW QUESTION # 40
Which Health Cloud feature helps ensure compliance with Health Insurance Portability and Accountability Act (HIPAA) regulations?

  • A. Real-time monitoring and alerts
  • B. User authentication and access control
  • C. Social media integration
  • D. Data visualization and analytics

Answer: B

Explanation:
The requirement is to identify the Health Cloud feature that helps ensure compliance with the Health Insurance Portability and Accountability Act (HIPAA), which governs the protection of Protected Health Information (PHI). HIPAA compliance requires robust security measures, including access controls and data protection. Let's evaluate the options.
Option A: Data visualization and analytics
Step-by-Step Explanatio n:
User Authentication: Health Cloud requires users to authenticate via secure methods (e.g., username/password, MFA) to access the system.
Access Control: Administrators configure roles, profiles, and permission sets to restrict access to PHI based on the principle of least privilege.
Auditing: Health Cloud supports audit trails to track access and changes to PHI, ensuring traceability.
Compliance: These features align with HIPAA's requirements for administrative safeguards (e.g., access management) and technical safeguards (e.g., authentication).
Reference:
Option B: Real-time monitoring and alerts
Option C: User authentication and access control
Salesforce Security Guide, "HIPAA Compliance," states, "Salesforce Health Cloud supports HIPAA compliance through user authentication, access controls, and audit capabilities to protect PHI." Salesforce Health Cloud Admin Guide, "Security and Compliance," notes, "User authentication and access control ensure that only authorized personnel access sensitive patient data, aligning with HIPAA requirements." Option D: Social media integration Why Option C is Correct:
HIPAA mandates strict controls on who can access PHI, and user authentication and access control in Health Cloud directly address this by ensuring secure, role-based access to sensitive data. These features are foundational to Salesforce's HIPAA compliance strategy, as outlined in the Security Guide.
Additional Considerations:
Shield Platform Encryption: While not listed as an option, Health Cloud can use Shield Platform Encryption to further protect PHI, complementing access controls.
Audit Trails: The Salesforce Security Guide highlights audit trails as part of HIPAA compliance, which work alongside authentication and access controls.
Reference Summary:
Salesforce Security Guide: HIPAA compliance and user authentication/access control.
Salesforce Health Cloud Admin Guide: Security and compliance features.
Salesforce Architect Resources: Security best practices for HIPAA.


NEW QUESTION # 41
A customer compliance department requires encryption at rest, notification of activities, and extensive field tracking.
What are some key considerations and recommended practices for supporting compliance in Salesforce?

  • A. Enable Field Audit Trail, implement encryption for sensitive data, and configure two-factor authentication for all users.
  • B. Enable Salesforce Shield to monitor data access and usage, configure data Classification for sensitive data, and use Event Monitoring to track user activity.
  • C. Use the Salesforce Security Health Check to identify vulnerabilities, implement custom profiles and permission sets to control data access, and configure Data Loss Prevention policies to prevent data leakage.
  • D. Use Role Hierarchy to control data access, implement password policies for user accounts, and use IP Restrictions to limit access to trusted networks.

Answer: B

Explanation:
The requirement is:
Encryption at rest → Handled by Salesforce Shield Platform Encryption.
Notification of activities (user monitoring, data access) → Provided by Event Monitoring in Salesforce Shield.
Extensive field tracking → Achieved with Field Audit Trail, also part of Salesforce Shield.
That's why the correct answer is the Salesforce Shield bundle, which directly addresses all three compliance needs.
Why not the others?
A . Role Hierarchy, Password Policies, IP Restrictions → These are basic Salesforce security features, but they don't provide encryption at rest or activity monitoring.
B . Field Audit Trail + Encryption + 2FA → Close, but Field Audit Trail and Encryption require Shield anyway, and 2FA is important but doesn't meet the monitoring requirement.
D . Security Health Check + DLP policies → Useful for improving org security posture, but Salesforce does not have native DLP policies like in other security platforms. This doesn't satisfy the encryption + monitoring requirement.
Salesforce Health Cloud / Security Reference:
Salesforce Shield Overview:
"Use Shield Platform Encryption for encryption at rest."
"Use Event Monitoring to monitor and track user activity across apps."
"Use Field Audit Trail to retain field value changes for compliance requirements."


NEW QUESTION # 42
A customer wants to move its existing Patient-Reported Outcome Measures (PROMs) surveys to Health Cloud. It requires a solution that allows for question banks and version control for this standardized survey.
Which solution should a consultant recommend?

  • A. Discovery Framework
  • B. Salesforce Feedback Management
  • C. Salesforce Surveys
  • D. Health Cloud Forms

Answer: A

Explanation:
Step-by-Step Explanatio n:
Discovery Framework for PROMs Surveys:
The Discovery Framework in Health Cloud supports question banks, standardized survey templates, and version control.
Exact Extract:
"Use the Discovery Framework to create assessments with question banks, reusable questions, and versioning to manage standardized surveys such as PROMs." Reference:
Why Not Other Options?
Salesforce Surveys/Salesforce Feedback Management: Support surveys, but do not natively support question banks or version control for standardized, healthcare-specific forms.
Health Cloud Forms: Used for simple data capture, not for full-featured assessments with question banks and versioning.
Conclusion:
The Discovery Framework is the recommended solution for managing PROMs with question banks and version control.


NEW QUESTION # 43
Bloomington Caregivers is implementing Health Cloud for managing the healthcare data of children under the age of 13.
Which three considerations should the company take into account to ensure compliance with the Children's Online Privacy Protection Act (COPPA)?
Choose 3 answers

  • A. Ensuring that Bloomington Caregivers' system implementation partner has met all COPPA regulations during the build phase
  • B. Obtaining verified parental consent before collecting and storing any personal information of children
  • C. Ensuring information collected about children is protected with at rest and in-transit encryption
  • D. Disclosing the organization's privacy policy to parents and obtaining their consent
  • E. Implementing appropriate security measures to safeguard children's personal information

Answer: B,D,E

Explanation:
Step-by-Step Explanatio n:
COPPA Requirements in Healthcare Applications:
Disclose privacy policy and obtain parental consent:
"Organizations must provide clear privacy notices to parents and obtain their consent before collecting any personal information from children under 13."
- Reference: Salesforce Security Guide, COPPA Compliance
Obtain verified parental consent before collection/storage:
"Verified parental consent is a core requirement for COPPA, prior to collection and storage of children's personal data." Implement security measures:
"Appropriate security controls and safeguards must be in place to protect children's data as mandated by COPPA." Encryption:
While encryption is a best practice (option D), COPPA explicitly requires appropriate security but does not mandate encryption at rest and in transit as a specific requirement, though it is recommended.
Partner Compliance:
Option E refers to the implementation partner, but regulatory responsibility remains with the covered entity (Bloomington Caregivers), not the partner.
Reference:
Salesforce Security Implementation Guide - COPPA Compliance
Health Cloud Security and Compliance


NEW QUESTION # 44
Bloomington Caregivers is implementing Home Health scheduling with Health Cloud. It must ensure that those who need to schedule the visits have the right permission set license.
Which permission set license should a consultant assign in this scenario?

  • A. Healthcare Visit Manager
  • B. Field Dispatch Scheduler
  • C. Execute Health Scheduling
  • D. Manage Home Health

Answer: D


NEW QUESTION # 45
Bloomington Caregivers would like to share patient medication information with an external pharmacy as soon as it is updated in Bloomington Caregivers' Health Cloud system. It would also like to receive an immediate confirmation about any medication Interactions from the pharmacy.
Which two Integration patterns should a consultant recommend?
Choose 2 answers

  • A. Platform Event
  • B. OmniStudio Integration Procedure
  • C. Apex HTTP Callout
  • D. Industries ETL

Answer: A,C

Explanation:
The requirement is:
Push patient medication updates to an external pharmacy immediately → This is an event-driven use case.
Receive immediate confirmation about medication interactions from the pharmacy → This requires a synchronous call/response pattern.
The correct integration patterns are:
A . Platform Event
Best for real-time, event-driven notifications when medication information is updated in Health Cloud.
Ensures the pharmacy receives updates as soon as they occur.
D . Apex HTTP Callout
Supports synchronous communication with external systems.
Allows Health Cloud to send a request and receive an immediate confirmation/response about medication interactions from the pharmacy.
Why not the others?
B . Industries ETL - This is for batch, large-volume data movement, not real-time event-driven updates or immediate confirmations.
C . OmniStudio Integration Procedure - Great for orchestrating data retrieval/manipulation across systems, but it's not designed for event-driven updates with confirmation requirements.
Salesforce Health Cloud Reference:
Salesforce Integration Patterns and Practices:
"Use Platform Events for event-driven, near real-time messaging between Salesforce and external systems."
"Use Apex callouts when Salesforce must send a request and wait for an immediate response."


NEW QUESTION # 46
A payer is looking to track relevant information for its provider network.
Which three objects are supported with Health Cloud out-of-the-box to track information related to a provider?
Choose 3 answers

  • A. Healthcare Provider Specialty
  • B. Healthcare Practitioner Facility
  • C. Practitioner Tier
  • D. Board Certification
  • E. Provider Education

Answer: A,C,E


NEW QUESTION # 47
Bloomington Caregivers is launching a patient portal with contact tracing functionality as part of its Health Cloud implementation.
Users require the ability to leverage advanced sharing and customizable dashboards.
Which license should a consultant recommend for the external patient users?

  • A. External Apps for Health Cloud
  • B. Experience Cloud for Health Cloud
  • C. Customer Community Plus for Health Cloud
  • D. Customer Community for Health Cloud

Answer: B


NEW QUESTION # 48
Bloomington Caregivers is implementing Health Cloud to streamline the process to register patients to care programs while capturing their consent. The company plans to leverage out-of-the-box Health Cloud features.
Which Health Cloud feature should a consultant recommend the company use in this scenario?

  • A. Program Eligibility Omniscript
  • B. Program Enrollment Flow
  • C. Enrollment Consent OmniScript
  • D. Care Plan Enrollment Flow

Answer: B


NEW QUESTION # 49
Bloomington Caregivers want to offer its patients remote monitoring to bring data from patient devices into Health Cloud.
Which set of records should an administrator populate to implement this functionality?

  • A. Units of Measure, Remote Monitoring Device Types, Care Observations, Code Sets
  • B. Units of Measure, Code Sets, Remote Monitoring Device Types, Care Episodes
  • C. Code Sets, Biometrics, Care Observations, Chart Metrics
  • D. Code Sets, Units of Measure, Care Metric Targets, Care Observations

Answer: A

Explanation:
In Salesforce Health Cloud, the Remote Monitoring capability enables healthcare providers to capture and analyze patient-generated health data (from devices such as glucose monitors, blood pressure cuffs, or fitness trackers).
To implement this functionality, the following records must be populated:
Units of Measure - Defines the measurement units (e.g., mmHg, bpm, mg/dL) for device readings.
Remote Monitoring Device Types - Represents the categories of patient devices (e.g., heart rate monitor, glucose meter).
Care Observations - Stores the actual readings (vital signs, measurements) coming from the devices.
Code Sets - Provides standardized medical coding (e.g., LOINC, SNOMED, ICD) for interoperability and classification of device data.
Together, these records form the Remote Monitoring data model.
Why not the others?
B . Units of Measure, Code Sets, Remote Monitoring Device Types, Care Episodes Care Episodes are for tracking episodes of care, not device data.
C . Code Sets, Units of Measure, Care Metric Targets, Care Observations Care Metric Targets are for goal setting, not required for capturing device data.
D . Code Sets, Biometrics, Care Observations, Chart Metrics
"Biometrics" and "Chart Metrics" are not the correct Health Cloud objects for Remote Monitoring; instead, Remote Monitoring Device Types + Care Observations are used.
Salesforce Health Cloud Reference:
Salesforce Health Cloud - Remote Patient Monitoring:
"Use Remote Monitoring Device Types, Units of Measure, Code Sets, and Care Observations to capture and store data from connected health devices."


NEW QUESTION # 50
A company based in the United States requires a way to track medications that patients take in a standardized format and detect potential drug-to-drug interactions.
Which two Health Cloud solutions should a consultant recommend?
Choose 2 answers

  • A. Medication Reconciliation
  • B. Medication Audit
  • C. Medication Review
  • D. Medication Administration

Answer: A,D


NEW QUESTION # 51
......

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