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IBM ICS SmartCloud for Social Business Sales Mastery Test v1 Sample Questions:

1. Which of the following is a potential sales opportunity for SmartCloud for Social Business?

A) Lotus customers that have stated an intent to move to another collaboration platform.
B) All of the above
C) A satisfied Lotus customer.
D) Whitespace customers who do not currently do business with IBM.

2. How are renewals handled at the end of the subscription term for IBM SaaS parts?

A) The customer's service is suspended until they inform IBM that they wish to renew.
B) The business partner needs to ask the customer to sign a new subscription contract
C) The customer must explicitly renew to avoid data loss
D) IBM SaaS parts auto-renew so the customer does not need to do anything

3. What is the purpose of a part number for an overage fee?

A) To bill customers when they exceed their purchased authorized user entitlement
B) To bill customers whose inbound email exceeds their SPAM threshold
C) To bill customers when their stock price exceeds their market value
D) None of the above

Solutions: